Refund policy
Return Policy:
If you receive your order and notice that something is amiss, contact us right away. In the interests of freshness and quality, we have a 10-day return policy. This means that all discrepancies, shortages or damaged merchandise requests must be made within 10 days of the invoice date. We do our utmost in packing products carefully. If product arrives in damaged condition, take a photo clearly showing the packaging and/or damaged product in order that we can assess what has occurred. Once you have contacted us to let us know what’s happened we will confirm and prepare to replace or refund your product, promptly.
How to Return:
1. First: open every order carefully. We do our utmost to package securely and small items may not be readily visible upon opening.
2. Get in touch via phone or email. If product has arrived damaged supply a photo. That way, we can determine the best method for exchange or refund.
4. Place a copy of your invoice in the return parcel or a note with your invoice number, name, address, and phone number.
Ship Your Return to:
Miracle Products
PO Box 246
Yandina, QLD
4561
Finer Details:
✔ Unless we are at fault, return shipping costs are your responsibility and original shipping is non-refundable.
✔ Returned items must be in their original condition with undamaged packaging,
✔ Before returning, please read this information carefully to ensure your product qualifies. We can’t issue refunds or receive your items back if they don’t meet requirements.
Discrepancies and/or Shortages:
If you receive your order and notice that something is amiss, contact us right away. In the interests of freshness and quality, we have a 10-day return policy. This means that all discrepancies, shortages or damaged merchandise requests must be made within 10 days of the invoice date. We do our utmost in packing products carefully. If product arrives in damaged condition, take a photo clearly showing the packaging and/or damaged product in order that we can assess what has occurred. Once you have contacted us to let us know what’s happened we will confirm and prepare to replace or refund your product, promptly.